St Helens Clinical Commissioning Group had come together with a number of other organisations, including service providers, local authority, CCGs and other public services (the “Health and Social Care Partners”) in order to integrate and improve local services through the “St Helens Cares” collaboration. In-Form Solutions supported the Health and Social Care partners to align services and achieve this. The work involved the integration and transition of a wide range of community services covering 13 service lines across three CCGs and four NHS providers. Our team developed a bespoke programme to support the governance structure, establishing an overarching Project Transition Board with several task and finish groups.
Throughout this programme, In-Form Solutions provided day to day support to senior managers and clinicians from a number of NHS and local authority providers. The project covered a nine-month period, which was successfully delivered in two stages and overcame several challenges including logistical and estate issues, TUPE, finance, staff engagement and COVID-19.
The key activities and outputs include:
The key outcome of our work has been the successful transfer of all services by the target date of 1st April 2020. In turn this has secured the services that were previously delivered by an at-risk provider and ensured that they are closer to home for patients. Additionally, governance and information have improved, while clinical engagement has been enhanced across the board, in hospitals, specialist services and GP surgeries.
We have worked with In-Form for several years on various projects. I have peace of mind using this organisation for support and they have built good relations with the team and partners over the years and become a trusted and valued support when we have needed it”
- Caroline Lees - Associate Director of Commissioning.
"The work and approach has been exceptional"
- Iain Stoddart - Chief Finance Officer