Eastern Cheshire CCG required a business case for a Referral Management System (RMS) and engaged In-Form Solutions to provide the specialist support it needed.
The business case development included the following:
The completed case included a Delivery Plan, a Quality Impact Assessment, Risk Assessment, Privacy Impact Assessment and Steering Group Terms of Reference and was presented and accepted at the CCG Board.
The outcome of the work was the procurement and implementation of the RMS System in line with the business case. The system has enabled more appropriate referrals being sent to the acute hospitals, in turn enabling them to provide improved, well-aligned care, and patients being treated closer to home.
The Business Case was of high quality and was delivered in time and below budget. The main reasons that this assignment was so successful, was that the CCG was able to draw upon their experience of implementing a RMS before, but they right from the outset positively engaged with all our team including our clinicians. The In-Form Solutions team also introduced us to their network of contacts with both other CCG’s and key suppliers and were fully transparent in their dealings. We as a CCG have since built on these contacts and have developed positive relationships. Excellent contribution and worked well with other internal members of our organisation. Would have no hesitation in using In-Form again."
- Neil Evans, Turnaround Director of Eastern Cheshire CCG.